FAQ's - Your commonly asked questions answered!

What type of batteries does my Security or Fire Alarm Panel require?

Our range of system Standby batteries are ideal for this type of application. Robust and durable AGM  (Absorbent Glass Matter) construction. Completely sealed & maintenance free they are 'non cyclic' and thus designed to hold their charge for long periods acting in a System 'back-up' role rather than in constant active use.

What type of batteries does my mobility vehicle require?

Our Deep Cycle Battery range will cover the vast majority of mobility vehicles on the market today. These 'cyclic' batteries are designed to cope with repeated charges and deep discharges in active use. Whether you have a Mobility Scooter, Power Chair, Stair Lift or other vehicle, we should have a battery that suits your needs. If in doubt, please check your handbook for details, call the manufacturer or consult our Battery Finder search facility for help. We are also happy to advice you if you give us a call directly.

How long should my batteries last?

Battery life can vary significantly. A battery will have an indicated cycle life but this will be affected by a number of usage & environmental factors including frequency of use, depth of discharge, length and frequency of charging and also storage temperature. Looking after your battery properly should pay dividends in longevity!  We warrant our batteries for twelve months from date of purchase but you should obtain significantly longer service than that in most normal usage environments and with due care. GEL batteries will normally last longer than equivalent AGM batteries

How can I tell if my existing batteries are spent?

Battery degeneration or impending failure usually shows up as  poor or sluggish performance or reduced vehicle range. If your Scooter or Power Chair is displaying these characteristics, it is probably your batteries that are to blame.  

What is the difference between AGM & GEL?

The two Deep Cycle battery types utilize different technology in manufacture but it is generally accepted that GEL batteries, whilst being more expensive, will  last  longer than their AGM equivalents. However this is dependent on your type of usage and the way you look after the battery hence each battery type has its advantages and disadvantages, so its important to choose the right battery for your application an usage.

Advantages of Gel batteries:

  • Full recovery from deep discharge even when the battery is not recharged immediately
  • Ideal for repeat cycling daily use and normally has a longer cycle life ( ie. will achieve more charging and recharging cycles) compared with AGM equivalents.
  • Excellent performance over long and deep discharges
  • Good tolerance to high temperature applications- maybe advantageous for use in unusually warm climates. 
  • Reduced self-discharge
  • Can be discharged even when full recharge has not been achieved, without loss of battery capacity or longevity.

 

Advantages of AGM batteries:

  • Lower initial cost when compared to the equivalent Gel battery.
  • More power per equivalent battery size compared to Gel type. ie. better power to weight /size ratio.
  • Good cycle life provided kept charged to around 50% or above. 
  • Superior performance for shorter durations /higher current discharges
  • Smaller size battery can be used for higher rate discharges
  • Increased tolerance to poor charging practices provided you do not discharge them below 50% capacity.
  • AGM outsells Gel by a significant margin principally for reasons of price.
  • Generally provide trouble free use throughout their working life.

Fitting my new batteries?

Should be relatively straight forward and only take a few minutes to install new batteries. There are several different types of connection terminal depending on battery size and type, however a 10 mm spanner and Phillips screw driver usually do the job!

Always fully charge your new batteries before first use using a manufacturer recommended charger.   

How do I best care for my batteries?

Try to keep your batteries clean, especially the terminals. Make sure the connections to the terminals are nice and tight. Do not store your batteries in extreme temperatures.  

Best practice for charging my batteries?

We recommend that you charge your batteries after every trip whether short or long.  Even if you have not been very far you should  ensure that your batteries are fully charged prior to each journey. Don't leave them for long periods without being charged, even if you have not used your vehicle. Always charge your batteries for a minimum of 12 hours each time. You will significantly prolong your batteries operational life by keeping your battery 'topped up' after each trip and not allowing them to overly discharge.

Do not overcharge your batteries - This will cause it to overheat, evaporating the electroyte, damaging the plates and significantly reducing the cycle life of your battery. Most quality modern battery chargers (including those we sell) will operate automatically and will cut out once full charge is reached thus preventing this possibility.

What guarantee do I get with my new batteries?

Your new batteries are guaranteed for 12 months against defects in manufacture.  General wear and tear or degeneration are not covered under the terms of our guarantee, nor is failure due to misuse.

* Leoch Premium GEL Elite range currently carry an 18 months warranty which is exceptional in this market.

VAT Free?

Unfortunately, as a result of recent Vat Tribunal decisions, Batteries for Mobility vehicles are no longer eligible for purchase VAT free regardless of the disability of the person purchasing. Any supplier offering them as such is doing so illegally in our opinion and there is a possibility that HMRC may approach the end purchaser to recoup the Vat in certain circumstances if its not paid at the point of purchase.  


 






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